Privacy policy

Lateral Products (“we”, “us”) is an Australian product consultancy owned and directed by Dan Schrader. This page explains what we collect through lateralproducts.com, why, and what you can do about it.

What we collect

We don’t ask for payment details, and we don’t collect sensitive information.

Why we collect it

We don’t sell your information, and we don’t add you to a mailing list unless you ask.

Who else handles it

Contractors who work with us may see your enquiry so they can help reply to it, under the same terms as this policy.

We use a few services to run the site and our business. Your information passes through them for the purposes above:

ServiceWhat it does for us
VercelHosts the website
SlackWhere form submissions arrive so we can reply quickly
Meta (Facebook, Instagram)Measures whether our ads lead to bookings
Google WorkspaceOur email

Some of these services store data outside Australia, including in the United States.

Meta advertising

When you submit a form after clicking one of our ads, we tell Meta a lead happened. We send your email address in scrambled (hashed) form so Meta can match it to the ad, never in plain text. Meta’s use of that data is covered by Meta’s privacy policy. You can control the ads you see in your Facebook ad preferences, or block cookies in your browser.

How long we keep it

Enquiries we don’t go ahead with are deleted within 12 months. If we work together, we keep what we need for the engagement and for tax records.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email hello@lateralproducts.com and we’ll reply within 30 days. If you’re not happy with how we’ve handled it, you can contact the Office of the Australian Information Commissioner.

Changes

If we change this policy, we’ll update the date at the top.